Covid-19 Measures

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To ensure your safety while visiting Angeles Eye Institute, we’ve added new precautions to minimize risk of COVID-19 transmission.

For Safety

Please bring your own mask.
(CDC and California state requirements)

Be on time.
We are working very hard to ensure safe spacing between patients. Please help us by arriving on time for the window of time we’ve set aside for you.

Completing your forms ahead of time through our online booking tool really helps keep our waiting room airy and crowd-free, too.

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When you visit, you'll notice:

  • Strict limits to the number of patients at the office

  • Screening of all patients for symptoms, temperature and possible COVID-19 exposure before entering our office

  • Universal masking required for all patients and staff

  • Waiting areas arranged for social distancing

  • Enhanced cleaning of exam rooms and equipment after each patient

  • Frequent deep cleaning of other clinic spaces

  • We require all patients, visitors and staff to wear a face covering or mask while in our office to guard against COVID-19 transmission.

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Here's what to expect

1. Schedule your appointment and fill out forms online.

It's quick, easy, and doesn't require you to create a username or password. This really helps streamline your visit and reduce wait times.

2. Appointment request phone call

When we receive your appointment request, we will call you to confirm scheduling. We will walk you through our COVID-19 symptoms and exposure screening questions. You’ll also get specifics on how to prepare for your visit.

Payments of co-pays, deductibles or other patient payments will be collected electronically through our portal or over the phone.

3. Pre-appointment virtual check-in

Generally, you'll be contacted by our office one to three days before your appointment. We will walk you through a virtual check-in, which may include the following:

  • A review of your current medications

  • COVID-19 screening questions

  • A temperature check (good to have a thermometer on hand)

  • A review of clinic guidelines, including use of masks, social distancing and visitor policies

If any concerns are identified, we’ll provide you with clear guidance on next steps, including the possibility of rescheduling your appointment.

4. When you arrive

Expect a door screening process, including:

  • COVID-19 screening questions

  • A temperature check

If your door screening goes smoothly, you’ll be reminded of important clinic safety guidelines, including use of masks, social distancing and visitor policies.

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If any symptoms come up during your door screening, your appointment will be rescheduled for 2 weeks and you will be asked to contact your primary physician.

5. While you wait

Our staff has taken special precautions to protect you in all waiting areas. You'll see:

  • Extra supplies of hand sanitizer available to all

  • Masking and social distancing guidelines posted and monitored by staff

  • Seating arranged and marked to promote social distancing

  • Robust cleaning and sanitizing practice

6. During your appointment

You’ll get the comprehensive, thoughtful evaluation you need from Dr. Besser. At the same time, you can feel confident in extra steps to protect your well-being:

  • You and your care team will stay masked

  • Consultation and exam rooms are arranged for social distancing

  • Frequent and robust handwashing is our practice

  • Care is delivered efficiently and effectively while allowing physical distance

7. At the end of your appointment

We encourage the patients to leave the office quickly to minimize contact with other patients.

  • Follow up appointments and prescriptions will be handled over the phone

  • Payments of co-pays, deductibles or other patient payments will be collected electronically through our portal or over the phone

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Thank you for helping us maintain a safe environment for all!

If you're ready to book an appointment with Dr. Besser, please call our office or request an appointment below. We look forward to welcoming you!

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